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Shipping Policy
Heavy Duty Protocol Policies
Shipping policy
We hope you will find your answer in the table. If not, please reach out to us via live chat or email.
Instant Access: All of our gym workout plans are digital products, meaning there are no physical shipments. Upon completing your purchase, you will instantly receive access to your chosen workout plan, delivered directly to your email.
File Format: Our workout plans are provided in PDF format, ensuring compatibility with most devices and software.
Delivery Method: You will receive a confirmation email immediately after your purchase, containing a download link that will grant you access to your purchased workout plan.
Processing Time: Orders are typically processed within 2-5 business days. During high demand periods, processing time may take longer.
Shipping Time: Once processed, orders are shipped and typically arrive within 5-20 business days. Delivery times may vary based on your location and the shipping method chosen.
Shipping Costs: Shipping costs are calculated at checkout and are based on the weight of your order and the shipping destination.
International Shipping: We do offer international shipping. Please note that international customers are responsible for any customs fees or import taxes that may apply.
Digital Products: We do not offer refunds, exchanges, or changes in plans for our digital workout plans. It is the client’s responsibility to ensure the correct program is selected during the purchasing process.
Clothing Items: Please refer to our return policy for information on returning clothing items.
If you have any questions or need assistance with your purchase, our customer support team is here to help. Contact us at [email protected] for prompt assistance.
Rest assured that your payment information is handled securely. We follow industry-standard security practices to protect your data.
By purchasing our products, you agree to our website’s terms and conditions, which outline the licensing, copyright, usage restrictions, and other important information. Please review them before making a purchase.